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The Greeter Desk

January 3, 2024 / Dr. David A. Weiman / Leadership Blog
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The other day, I went into a bank and there was a counter at the entrance where there was a greeter who asked me why I was there. I explained what I wanted to do and he said, “I can help you with that.” And I thought, great. He said, “Do you have a cellphone?” […]

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bank, customer service, process, story

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