
Mixed Messages
August 12, 2026The other day, I was driving through our office parking lot when I noticed a short red car parked differently than most. Instead of pulling all the way up into the space, the driver had stopped at the back. At first, I wondered why. After all, the car was only about two-thirds the length of the spot—it would’ve been easier to go forward.
Then it hit me: they were probably being considerate. By stopping short, the rear of their car stayed visible, preventing other drivers from mistaking the space as empty and trying to pull in.
That small courtesy was a great reminder of how the little things we do can make life easier for the people around us. It didn’t take much effort from the driver, but it likely saved time, stress, and confusion for others.
Leadership works the same way. Often, it’s the subtle, thoughtful actions that set the tone for efficiency, collaboration, and trust. The good news? Anyone can practice this.
Here are three simple ways leaders can put this lesson into practice:
- Make clarity visible. Just as the red car stayed in sight, leaders can ensure team expectations and decisions are clear so no one wastes time pulling into the “wrong spot.”
- Save others frustration. Anticipate small roadblocks and remove them before they slow your team down—whether it’s streamlining a process or addressing recurring questions.
- Lead with small gestures. Courtesy can be as simple as acknowledging effort, sharing credit, or adjusting communication styles. The little things add up and strengthen trust.
When leaders pay attention to small acts of courtesy, they create a ripple effect—one that makes work more efficient and helps people feel supported.





