Here’s the situation: Your top sales rep is killing their quarterly numbers. But almost every other rep on that team is threatening to quit. Now you have to deal with “The Competent Jerk.” But how? They’re producing results, they’re good with clients, and they’re appropriate in meetings with you, that’s true. But often, the Competent […]
360-Degree Assessment, Accountability, Coaching, Performance, Support
One of the realities of business is not everyone loves what we propose. Sometimes that’s a reflection of our failure to learn as much as we can about what they really need. Other times, it’s a reflection of the client’s indecision. When clients don’t know what they want, they often use the proposal process to […]
learning, lessons learned, Rejection, Self-AwarenessThe American Management Association recently completed a global survey of successful practices in coaching that involved more than 1,000 respondent companies. The survey covered: The Definition of Coaching Popularity of Coaching The Payoff for Using Coaches External vs. Internal Coaches Selecting and Measuring Coaches Obstacles I participated in a conference call last week presented by […]
