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  • Articles posted by Dr. David A. Weiman (Page 36)

Randomly Call Customers — You’ll Be Amazed At What You Learn

May 21, 2008 / Dr. David A. Weiman / Customer Service, Leadership Blog, Leading Others
0

A few weeks ago, I reserved five weekends at a small beach hotel where I stayed 10 times last summer. As a returning “client,” I expected to be treated well. But a new manager took over this season, and she must have been trained in the Attila the Hun School of Customer Service. First, she […]

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The Weiman Consulting Letter, May 2008

May 14, 2008 / Dr. David A. Weiman / Newsletter
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Wynnewood, PA An AWESOME Morning Exercise! Have you read “The 4 Hour Workweek?” How to Un-Complicate Your Life What Happened In Vegas? Relax! (And do it for 20% OFF!) Resources New Video on Leadership Skills An AWESOME Morning Exercise! For the last few years, I have done an exercise every morning that helps prepare me […]

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An Inconvenient Truth

May 11, 2008 / Dr. David A. Weiman / Leadership Blog, Leading Others
1

I feel like the last person in America to see An Inconvenient Truth, a documentary of Al Gore’s presentation about the perils of global warming, and what we can do about it. I became interested in seeing it after reading a recent New York Times Magazine special Green Issue that discussed all the ways that […]

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Really, Really, Really Listen

May 1, 2008 / Dr. David A. Weiman / Leadership Blog, Listening
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I’m all about listening. And I’ve found that the more I focus on it, the better I do it. I’ve also noticed, as I’m sure you have, too, that the more gadgets we have and are paying attention to, the less attentively and effectively we listen. It’s not uncommon for me to talk with people […]

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Walk, Don’t Fly

April 22, 2008 / Dr. David A. Weiman / Leadership Blog
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This past Sunday (April 20) on the CBS newsmagazine 60 Minutes, Andy Rooney discussed the nightmare that airline travel has become. He suggested, tongue in cheek, that we boycott the airlines for a week to show them that the traveling public is tired of being treated horribly. He got it partially correct: I think we […]

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The 4-Hour Workweek

March 31, 2008 / Dr. David A. Weiman / Entrepreneurship, Leadership Blog, Work-Life Balance
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I received an unusual telephone call a few months ago from my friend David: “Whatever you’re doing right now, stop and go out and buy The 4-Hour Workweek,” he said from his cell phone. He was on the beach, reading Timothy Ferriss’s amazing, popular and controversial new book. Where book recommendations go (and restaurants in […]

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Why I always answer my phone.

March 24, 2008 / Dr. David A. Weiman / Leadership Blog, Uncategorized
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I always answer my phone. I’m charmed by the fact that this surprises people. In fact, the other day someone called, and I answered. He sounded shocked. “Is this really Dr. Weiman!?” “it is,” I replied. “I don’t know what to say,” he said. “I was expecting to have to leave a voicemail message.” After […]

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The Weiman Consulting Letter, March 2008

March 15, 2008 / Dr. David A. Weiman / Newsletter
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Wynnewood, PA How to Have a Difficult Conversation Quotation of the Month Would You Like to Radically Boost Your Professional and Personal Success? Resources New Video on Leadership Skills How to Have a Difficult Conversation So often in business, a challenging issue will be brought to your attention by someone else. Occasionally, though, you will […]

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The Weiman Consulting Letter, January 2008

January 22, 2008 / Dr. David A. Weiman / Newsletter
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Wynnewood, PA Web Site Of The Month: Flight Delay Information New Seminar! The 3 Keys to Mastering Your Future Here’s Looking at You, Kid (Part 2) Quotation of the Month Updates From Weiman Consulting Web Site Of The Month: Flight Delay Information If you travel at all for business, you know how frustrating it can […]

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The Weiman Consulting Letter, December 2007

December 24, 2007 / Dr. David A. Weiman / Newsletter
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Wynnewood, PA Here’s Looking at You, Kid Quotation of the Month Memo to the Customer Service Department Updates from Weiman Consulting Here’s Looking at You, Kid I love the end of the year. Aside from holiday parties and spending time with friends and family, it is a wonderful time to reflect on the accomplishments and […]

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