June 3, 2011
I’m all about listening. And I’ve found that the more I focus on it, the better I do it. I’ve also noticed, as I’m sure you […]
June 1, 2011
It’s no wonder comedians love politicians. Over the past few weeks, former California Governor Arnold Schwarzenegger blew up two families and whatever was left of his […]
April 22, 2011
I am not a frequent flyer. I don’t get to hang out in the USAirways club, board first, or drink champagne in the front of the […]
April 8, 2011
If you’re in a leadership position, you’ve probably had the following happen to you: You’re teaching someone how to do something, and they keep nodding and […]
January 26, 2011
Joe worked for years at the same company, but ownership changed and he saw the handwriting on the wall: They wanted to bring in some new […]
January 1, 2011
This past week, Sean McDermott was fired as Defensive Coordinator for the Philadelphia Eagles football team. In the aftermath, a debate arose in the media about […]
October 23, 2010
The news here in Philadelphia lately has been dominated by headlines about Carl Greene, the now-suspended CEO of the Philadelphia Housing Authority. Greene allegedly harassed female […]
August 23, 2010
The world of sports often provides food for thought about leadership, and that’s what this month’s feature is all about. Reading someone else’s copy? Click here […]
June 16, 2010
If you want to learn about outstanding customer service from some guys who could write a book about it, visit The American Family Super Market in […]
