I read an interview with General Norman Schwarzkopf several years ago in which he was asked if he ever thought about defeat during a battle. He said that in the middle of a battle, there’s no time to think about defeat. You just keep thinking about different ways to win. Schwarzkopf’s observations apply directly to business. They […]
I’m an efficiency nut. I love learning new ways of saving time, shaving time off existing methods and generally doing more with the time I have each day. A few great books I read recently on the subject are David Allen’s book Getting Things Done and Dan Kennedy’s No B.S. Time Management for Entrepreneuers. Here […]
I love eBay. It has connected me with many types of businesses. And it’s a well-managed marketplace. I typically only buy from sellers who have a positive feedback rating of 99% or higher. So I was surprised the other day when I had a truly bad experience with a seller who had tens of thousands […]
For most of my business life I have been blessed to have some outstanding mentors. The earliest sales mentor was Sam Kligerman. I met him when my career was just beginning and his was winding down. I was the marketing director for all of the Wendy’s in South Jersey along with some advertising properties owned […]
In a tough economy, the people who report to you seek stability, clear thinking and goals for the future. Make sure you provide as much of that as possible! To a great extent, those under your leadership will feel as secure as they sense you are. So, providing that sense of security is a high-leverage […]
Someone very smart once told me that the real work of business leadership is the conversations you have with other people to get them to do what’s needed. And one of the most common complaints I hear from executives is that they’re having difficulty getting people to do what they want them to do. My […]
Call me nostalgic, but I long for the days before the computer. Don’t get me wrong. I marvel at the existence of it and what it can do. I am amazed that the computer sitting on my lap can do more than one that used to be the size of my condo. It’s not that […]
