People are often promoted into leadership roles because they have said “yes” to new opportunities and challenges throughout their careers. If that describes you, it can create the expectation among higher-level supervisors that you will always say “yes.” But one of the realities of a leadership role may be that you cannot say “yes” to […]
leadership, leadership skills, saying no, Self-Awareness
One of the realities of business is not everyone loves what we propose. Sometimes that’s a reflection of our failure to learn as much as we can about what they really need. Other times, it’s a reflection of the client’s indecision. When clients don’t know what they want, they often use the proposal process to […]
learning, lessons learned, Rejection, Self-Awareness
It’s interesting when leaders believe they should never apologize. I say “interesting” because an apology is one of the most basic ways we have, as human beings, for expressing remorse or regret. It’s also simple to do and almost always — when it’s sincere — well-received. It’s not clear why some leaders believe they should […]
leadership, Self-Awareness